All systems are operational

Stickied Incidents

Saturday 28th June 2025

Seattle Network Increased latency for China

We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.

  • The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.

  • Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.

    It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.

  • Past Incidents

    Tuesday 7th January 2025

    No incidents reported

    Monday 6th January 2025

    No incidents reported

    Sunday 5th January 2025

    No incidents reported

    Saturday 4th January 2025

    Seattle Network Seattle outage

    Seattle cabinet IGW1.10.2 is currently suffering a network outage due to a switch failure, this affects numerous VPS servers. We are diagnosing.

  • Switch is back online and we are continuing to monitor it.

  • Will be back online shortly, the switch is being rebooted.

  • Friday 3rd January 2025

    No incidents reported

    Thursday 2nd January 2025

    No incidents reported

    Wednesday 1st January 2025

    No incidents reported