All systems are operational

Stickied Incidents

Wednesday 13th August 2025

Seattle Network UDP blocked in Seattle

Since late Sunday, almost all UDP has been blocked for Seattle ddos protected IPs due to an issue with our ddos mitigation provider, Neoprotect. They are working on a solution as soon as possible, in the meantime, if this is causing you issues, please open a ticket with the UDP ports that you use and what application is on them, and we can apply an immediate fix.

  • We're happy to report that this has now been resolved, let us know if you still see any issues.

  • Past Incidents

    Tuesday 14th January 2025

    No incidents reported

    Monday 13th January 2025

    ASHKVM1 ASHKVM1 (Ashburn VPS) outage

    ASHKVM1 is currently suffering an outage due to a suspected cooler failure, we're investigating.

  • We're happy to report that this has been resolved with a replacement cooler quicker than we expected and is now back online. We apologise for the inconvenience caused.

  • This is almost certainly a cooler failure, as we do not have a spare part on site, one is being shipped overnight to replace it, unfortunately this does mean the server will be down until replacement tomorrow.

  • Sunday 12th January 2025

    No incidents reported

    Saturday 11th January 2025

    No incidents reported

    Friday 10th January 2025

    No incidents reported

    Thursday 9th January 2025

    No incidents reported

    Wednesday 8th January 2025

    No incidents reported