We're currently seeing heavy packet loss globally for our Dallas DDoS protected network, our provider (CosmicGuard) is aware and working on a solution urgently.
CosmicGuard is still working on resolving this.
Past Incidents
Monday 10th March 2025
No incidents reported
Sunday 9th March 2025
SEAKVM28SEAKVM28 outage
SEAKVM28 had a 5 minute outage starting at 19:06 UTC. We will live migrate all VMs on this server to another to avoid a repeat in the future.
Saturday 8th March 2025
No incidents reported
Friday 7th March 2025
SEAKVM13SEAKVM13 offline
Seattle premium KVM VPS server SEAKVM13 is currently offline, we're investigating.
Resolved as of 17:48 UTC
Thursday 6th March 2025
No incidents reported
Wednesday 5th March 2025
No incidents reported
Tuesday 4th March 2025
No incidents reported
Monday 3rd March 2025
Seattle NetworkSeattle 200Gb/s ddos protection packet loss
Our Seattle 200Gb/s ddos protected IPs are currently seeing 10 - 20% packet loss, likely due to an issue with Ceranetworks' transport provider between Los Angeles and Portland. We've contacted them and are awaiting a response.
This appears to be resolved now. We hope to have an alternative route available soon to use if this issue occurs in the future.
No update yet. We're working on getting another ddos mitigation provider that we can temporarily use during such incidents in the future.
