All systems are operational

Stickied Incidents

Saturday 28th June 2025

Seattle Network Increased latency for China

We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.

  • The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.

  • Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.

    It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.

  • Past Incidents

    Tuesday 11th March 2025

    No incidents reported

    Monday 10th March 2025

    No incidents reported

    Sunday 9th March 2025

    SEAKVM28 SEAKVM28 outage

    SEAKVM28 had a 5 minute outage starting at 19:06 UTC. We will live migrate all VMs on this server to another to avoid a repeat in the future.

    Saturday 8th March 2025

    No incidents reported

    Friday 7th March 2025

    SEAKVM13 SEAKVM13 offline

    Seattle premium KVM VPS server SEAKVM13 is currently offline, we're investigating.

  • Resolved as of 17:48 UTC

  • Thursday 6th March 2025

    No incidents reported

    Wednesday 5th March 2025

    No incidents reported