Some systems are experiencing issues

Stickied Incidents

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

Past Incidents

Saturday 10th May 2025

No incidents reported

Friday 9th May 2025

No incidents reported

Thursday 8th May 2025

No incidents reported

Wednesday 7th May 2025

Seattle Network CMIN2 offline and re-routed

CMIN2 routing in our Seattle location is currently offline and re-routed to AS4837 due to a power outage in the Los Angeles data centre we connect to. There is no ETA of restoration currently but we expect it to last a number of hours.

  • CMIN2 came back online at 04:22 UTC.

  • Tuesday 6th May 2025

    No incidents reported

    Monday 5th May 2025

    No incidents reported

    Sunday 4th May 2025

    No incidents reported