All systems are operational

Stickied Incidents

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Tuesday 7th January 2025

    No incidents reported

    Monday 6th January 2025

    No incidents reported

    Sunday 5th January 2025

    No incidents reported

    Saturday 4th January 2025

    Seattle Network Seattle outage

    Seattle cabinet IGW1.10.2 is currently suffering a network outage due to a switch failure, this affects numerous VPS servers. We are diagnosing.

  • Switch is back online and we are continuing to monitor it.

  • Will be back online shortly, the switch is being rebooted.

  • Friday 3rd January 2025

    No incidents reported

    Thursday 2nd January 2025

    No incidents reported

    Wednesday 1st January 2025

    No incidents reported