All systems are operational

Stickied Incidents

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Tuesday 16th August 2022

    No incidents reported

    Monday 15th August 2022

    SEAKVM13 SEAKVM13 offline

    VPS node SEAKVM13 is currently offline due to a hardware fault, we believe we know the cause and are working on replacing the faulty hardware part.

  • Server came back online at 22:22 UTC after the faulty hardware part was replaced. Apologies for the inconvenience caused.

  • Sunday 14th August 2022

    No incidents reported

    Saturday 13th August 2022

    No incidents reported

    Friday 12th August 2022

    No incidents reported

    Thursday 11th August 2022

    No incidents reported

    Wednesday 10th August 2022

    No incidents reported