All systems are operational

Stickied Incidents

Saturday 28th June 2025

Seattle Network Increased latency for China

We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.

  • The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.

  • Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.

    It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.

  • Past Incidents

    Tuesday 30th August 2022

    No incidents reported

    Monday 29th August 2022

    No incidents reported

    Sunday 28th August 2022

    No incidents reported

    Saturday 27th August 2022

    No incidents reported

    Friday 26th August 2022

    No incidents reported

    Thursday 25th August 2022

    SEAKVM9 SEAKVM9 maintenance

    SEAKVM9 is currently offline while we work to replace the RAM, it's taking longer than hoped currently.

  • Uplink cable issue has been resolved as of 20 minutes ago.

  • Server's network uplink cable is flapping, we're diagnosing.

  • Server came back up at 22:18 UTC after a successful RAM replacement, we're continuing to monitor this server.

  • Wednesday 24th August 2022

    No incidents reported