All systems are operational

Core Services

Website

Operational

Client Area

Operational

VPS Control Panel

Operational

Dedicated Server Control Panel

Operational

Minecraft Control Panel

Operational

Network

Seattle Network

Operational

Dallas Network

Operational

VPS Services

ASHKVM1

Operational

SEAKVM1

Operational

SEAKVM3

Operational

SEAKVM4

Operational

SEAKVM5

Operational

SEAKVM6

Operational

SEAKVM7

Operational

SEAKVM8

Operational

SEAKVM9

Operational

SEAKVM10

Operational

SEAKVM12

Operational

SEAKVM13

Operational

SEAKVM14

Operational

SEAKVM15

Operational

SEAKVM16

Operational

SEAKVM17

Operational

SEAKVM18

Operational

SEAKVM19

Operational

SEAKVM20

Operational

SEAKVM21

Operational

SEAKVM22

Operational

SEAKVM23

Operational

SEAKVM24

Operational

SEAKVM25

Operational

SEAKVM26

Operational

SEAKVM27

Operational

SEAKVM28

Operational

SEAKVM29

Operational

SEAKVM30

Operational

SEAKVM31

Operational

SEAKVM32

Operational

SEAKVM33

Operational

SEAKVM34

Operational

SEAKVM35

Operational

SEAHKVM2

Operational

SEAHKVM3

Operational

SEAHKVM5

Operational

SEAHKVM6

Operational

SEABKVM2

Operational

SEABKVM3

Operational

SEABKVM4

Operational

SEABKVM5

Operational

SEABKVM7

Operational

SEABKVM8

Operational

SEABKVM9

Operational

SEABKVM10

Operational

SEABKVM11

Operational

SEABKVM12

Operational

SEABKVM13

Operational

SEABKVM14

Operational

SEABKVM15

Operational

SEABKVM16

Operational

SEABKVM17

Operational

SEABKVM18

Operational

SEABKVM19

Operational

SEABKVM20

Operational

SEABKVM21

Operational

SEABKVM22

Operational

SEABKVM23

Operational

SEABKVM24

Operational

SEABKVM25

Operational

SEABKVM26

Operational

SEABKVM27

Operational

DALSKVM1

Operational

DALBKVM1

Operational

DALBKVM2

Operational

DALKVM1

Operational

DALKVM2

Operational

DALKVM3

Operational

DALKVM4

Operational

ASHKVM1

Operational

Web Hosting

Minecraft Servers

Stickied Incidents

Saturday 12th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. We suspect there is a fiber cut in China Unicom's US network in the San Jose area, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

This was partially resolved at 10:18 UTC and fully resolved at 11:11 UTC.

It has been confirmed there is major fiber cuts in the San Jose area (where we connect to China Unicom), no current estimated fix time. We checked alternative routes but they all had higher packet loss, although lower latency. We will consider switching routes if this carries on for much longer.

Past Incidents

Monday 17th February 2025

ASHKVM1 Ashburn KVM VPS offline

Our Ashburn KVM VPS server is currently offline due to failed network maintenance that wasn't supposed to cause disruption. Should come back shortly.

This was resolved as of 10:14 UTC, we apologise for the inconvenience caused.

Sunday 16th February 2025

No incidents reported

Saturday 15th February 2025

Dallas Network Dallas network and ASHKVM1 disrupted

Our DDoS mitigation provider in Dallas and Ashburn is currently having issues therefore there may be total or partial inaccessibility, we're awaiting an update from them.

CosmicGuard has posted a reason for outage: https://status.as30456.net/en-gb/cm76fpl170016eqct6zqk4le7

We apologise for the inconvenience caused.

Everything is now back online after 16 - 20 minute outage in Ashburn and partial outage (routing via Ashburn and Amsterdam) in Dallas. We're awaiting an update from CosmicGuard for a cause.

Friday 14th February 2025

SEAKVM28 Seattle Premium KVM - SEAKVM28 outage

Seattle Premium KVM - SEAKVM28 is currently suffering an outage, we're investigating.

Came back online after a 8 minute total outage. Server appeared to suffer a lockup issue, we're investigating further, any necessary maintenance will be non disruptive.

Thursday 13th February 2025

No incidents reported

Wednesday 12th February 2025

No incidents reported

Tuesday 11th February 2025

No incidents reported

Monday 10th February 2025

Seattle Network Seattle IGW1.10.2 + SEABKVM25 outage

Seattle IGW1.10.2 dedicated servers and E5 KVM server SEABKVM25 are currently offline due to switch failure, this should come back online within around 15 minutes. We already have a scheduled maintenance later today to remove this failing switch.

Now back online, we'll be proceeding with the switch replacement later today to stop this happening again.