Some systems are experiencing issues

Stickied Incidents

Tuesday 8th April 2025

Seattle Network China network performance

We're currently seeing significant congestion on the China AS4837 route, resulting in packet loss and high latency, this is likely due to a fault in the China Unicom network such as a fiber cut. We do not have an ETA for them resolving this currently but we hope it won't take long to fix.

Past Incidents

Friday 14th February 2025

SEAKVM28 Seattle Premium KVM - SEAKVM28 outage

Seattle Premium KVM - SEAKVM28 is currently suffering an outage, we're investigating.

  • Came back online after a 8 minute total outage. Server appeared to suffer a lockup issue, we're investigating further, any necessary maintenance will be non disruptive.

  • Thursday 13th February 2025

    No incidents reported

    Wednesday 12th February 2025

    No incidents reported

    Tuesday 11th February 2025

    No incidents reported

    Monday 10th February 2025

    Seattle Network Seattle IGW1.10.2 + SEABKVM25 outage

    Seattle IGW1.10.2 dedicated servers and E5 KVM server SEABKVM25 are currently offline due to switch failure, this should come back online within around 15 minutes. We already have a scheduled maintenance later today to remove this failing switch.

  • Now back online, we'll be proceeding with the switch replacement later today to stop this happening again.

  • Sunday 9th February 2025

    No incidents reported

    Saturday 8th February 2025

    No incidents reported